Front Desk Team Member (Part-Time)

Mood House offers the massage membership for high performers. This is a place where mental and physical wellbeing intersect – we help our members get to the next level in their health, careers and lives.

Responsibilities:
• Check in and check out clients for massage appointments and special events, providing exceptional customer service
• This role involves cleaning & laundry tasks during every shift. Must love things clean and organized!
• Facilitate infrared sauna sessions for clients and answer questions they may have.
• Answer calls and texts from clients – must be energized by multitasking.
• Become an expert at our booking software and membership program.
• Manage front desk retail sales (very limited selection).

Benefits:
• Competitive hourly wage
• W-2 Employment Status
• An inspiring, aesthetically pleasing work environment
• Infrared sauna access
• Employee discount on services
• Ample, free parking

Requirements:
• Must have strong verbal skills, with the ability to write polished client-facing communications.
• Must thrive in a fast-paced environment.
• Must have weekend availability.

How to apply:
• Email the following to careers@thisismoodhouse.com with the subject line “Front Desk Inquiry [your name]".
• Your full name and phone number.
• Your resume.
• A brief description of why Mood House might be the right fit for you.
• Your work availability for scheduling purposes.

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Front desk at Mood House in Charlotte NC
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